Effective Date: [01-06-2025]
Company Name: A One India Corporation
Location: Varanasi, Uttar Pradesh, India
Website: https://aoneindiacorporation.com/
Contact: (740) 844-7777
1. Overview
At A One India Corporation, we are committed to delivering your water treatment solutions safely and on time. This Shipping & Delivery Policy outlines the procedures, timelines, and terms associated with the delivery of our products across India.
2. Delivery Coverage
We offer nationwide shipping across India, including delivery to metro cities, tier-2, and tier-3 towns. Delivery to remote or rural areas may take additional time and is subject to carrier availability.
3. Shipping Charges
- Standard Delivery Charges are based on the size, weight, and destination of the shipment.
- Any extra logistics costs (for cranes, labor, etc.) required at the client’s site will be communicated in advance.
- For bulk orders or plant installations, shipping costs may be included in the final quotation or invoice.
4. Delivery Timeline
- Standard Products: 5–10 business days from the date of order confirmation and payment.
- Customized/Made-to-Order Systems (e.g., STP/ETP/RO Plants): 15–30 business days, depending on the scope and location.
- Installation timelines are shared separately as per project schedule.
Note: Unforeseen delays due to natural disasters, transportation strikes, or government restrictions may affect delivery.
5. Order Tracking
Once your order is dispatched, we will share the shipment tracking details via email or SMS. For any delivery updates, you can contact our support team.
6. Delivery Partner
We partner with reliable logistics and transport service providers to ensure safe and timely delivery of your equipment. For large-scale systems, dedicated logistics arrangements will be coordinated.
7. Delivery Inspection
We strongly advise customers to inspect the shipment upon delivery. If any damage or shortage is observed:
- Report the issue immediately to the delivery personnel.
- Take photographs of the damaged items.
- Notify our support team within 24 hours for prompt resolution.
8. Delivery Terms
- Delivery will be made to the address provided during order placement.
- The buyer is responsible for unloading, site access, and manpower (unless agreed otherwise).
- If the delivery is delayed due to incorrect address or unavailability of the receiver, additional re-delivery charges may apply.